Eunoia
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Security

Your clients' trust is our architecture

Every security decision in Eunoia was made because mental health records deserve the highest standard of protection.

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Security by design

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Encryption at rest

AES-256 encryption for all stored clinical records, files, and assessment data.

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Encryption in transit

TLS 1.3 for all API calls, file transfers, and client-server communication.

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UK & EU data residency

All clinical data stored on servers within the UK or EEA. No third-country transfers.

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Role-based access control

Therapists, patients, and supervisors each see only what they are permitted to see.

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Immutable audit trail

Every access, edit, share, and export is logged with timestamp, user ID, and action type.

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Multi-tenant isolation

Each practice's data is completely isolated. No shared tables for clinical records.

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UK GDPR compliant

Built to UK GDPR and ICO guidance from day one — not retrofitted after the fact.

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Right to erasure support

Technical capability to fulfil data subject requests with appropriate legal retention caveats.

How we handle clinical data

Mental health records are Article 9 special category data under UK GDPR. We process them under the healthcare provision lawful basis, with explicit client consent. This means stricter obligations — and stricter standards.

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Regulatory compliance

check_circleUK GDPR & ICO guidance
check_circleRomanian GDPR & ANSPDCP
check_circleBACP & UKCP record-keeping guidance
check_circleCPR documentation standards (Romania)
check_circleData Processing Agreements with all sub-processors
check_circleISO 27001 infrastructure provider
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Questions about security? Contact us at security@eunoia.app